Return an item

Unused items can be returned to us within 30 days.

Please keep your shipping receipt well until your return has been processed by us.

Submit a return request

Click on this link and then submit a return request.

1. Log in to your account:

1. Enter your e-mail address in the E-mail field, then click Continue.

2. In your email account, open the email you received from us and copy the six-digit verification code provided in the email.

3. Return to the shop and then enter a six-digit verification code.

2. Click on the order for which you want to submit the return.

3. If your order consists of several items, select the items you want to return.

4. Select a return reason and add a comment for us.

5. Click on Request return.

If your return request is approved and needs to be shipped, you will receive an e-mail with shipping instructions. After the product has been returned, you will receive your money back.